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Chat Support Sales Representative (Work at Home / Beginner Friendly / No Phone Call) id-21340

Are you enthusiastic about providing excellent customer support and interested in working from the comfort of your own home? Join us as a Chat Support Sales Representative! This role is perfect for those new to the workforce or looking to transition to a customer service position in an e-commerce setting, supporting shoppers from platforms like Amazon.

What you will be doing:

  • As a Chat Support Sales Representative, you will handle inquiries from online shoppers, providing real-time support through chat systems. Your main tasks will involve guiding customers through purchasing processes, answering product queries, and resolving issues without making any phone calls.

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Rate:

  • $35 per hour

Requirements:

  • Access to a laptop, phone, or tablet with a reliable internet connection.
  • Basic English writing skills.

Skills/background needed:

  • This position is entry-level, ideal for candidates looking to start a career in customer support. Full training will be provided, and no previous experience in paid live chat work is required.

Location:

  • Remote, online from the United States.

Chat Support Sales Representatives are currently in high demand globally. If you’re ready to start immediately and want to join a team that values independence and teamwork, please apply today!

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1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

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10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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