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Customer Service Rep - Part Time - Remote | WFH id-17992

Part-Time Customer Service Representative (Remote - Immediate Start)

Location: Remote (Must be in the USA)

Schedule: Monday to Friday, 5:00 PM - 12:00 Midnight EDT (Weekends Off)

Pay: $12 - $13 per hour (W2)

About The Role

Are you a skilled customer service professional looking for a short-term, remote opportunity? We're seeking a Customer Service Representative (CSR) to assist customers across multiple channels, including phone, email, chat, and social media. If you have previous customer service experience and are available to start immediately, we'd love to hear from you!

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What You'll Do

Engage with customers via phone, email, chat, and social media

Provide helpful and professional support while gathering necessary information

Communicate clearly and effectively, both verbally and in writing

Follow established processes to ensure a seamless customer experience

Accurately document interactions and maintain detailed records

Meet individual, team, and department performance goals

Maintain a positive and professional attitude at all times

What We're Looking For

Experience: Minimum 2 years of customer service experience (call center experience preferred)

Communication: Strong verbal and written communication skills, including proper grammar and spelling

Tech-Savvy: Comfortable using Windows-based software and internet browsing

Detail-Oriented: Accurate typing and data entry skills

Problem Solver: Strong listening and problem-solving abilities

Reliable & Professional: A consistent and dependable team player with a passion for helping people

What You'll Need

A computer with Windows 7, 8.1, or 10

High-speed internet access

A cell phone or landline telephone

Immediate availability to start

This is primarily a sedentary role that requires frequent use of a keyboard, headset, and close attention to detail.

Why Join Us?

Work remotely from the comfort of your home

Enjoy a consistent part-time schedule with weekends off

Gain valuable customer service experience with a dynamic team

If you're ready to provide top-notch customer support in a remote setting, apply today!

We are an Equal Opportunity Employer and welcome applicants from all backgrounds.

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2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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