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Document Verification Specialist id-21440

About the Role

We are seeking a detail-oriented and proactive Settlement Operations Document Specialist to join our dynamic team. In this role, you will play a critical part in maintaining the integrity of our notary credentialing process by verifying documentation accuracy and supporting scheduling operations. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys routine work with high attention to detail, and is motivated to contribute to the improvement of operational processes.

Key Responsibilities

• Document Verification: Audit incoming notary credential documents to ensure accuracy and compliance with company standards.

• Quality Assurance: Identify and report discrepancies or missing information in submitted documentation.

• Process Improvement: Collaborate with leadership to enhance documentation and verification workflows.

• Operational Support: Assist with notary scheduling tasks and provide backup support to internal teams as needed.

• Cross-functional Communication: Liaise with both internal teams (Scheduling, Support) and external notaries to resolve issues and ensure credential completeness.

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About the Role

We are seeking a detail-oriented and proactive Settlement Operations Document Specialist to join our dynamic team. In this role, you will play a critical part in maintaining the integrity of our notary credentialing process by verifying documentation accuracy and supporting scheduling operations. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys routine work with high attention to detail, and is motivated to contribute to the improvement of operational processes.

Key Responsibilities

• Document Verification: Audit incoming notary credential documents to ensure accuracy and compliance with company standards.

• Quality Assurance: Identify and report discrepancies or missing information in submitted documentation.

• Process Improvement: Collaborate with leadership to enhance documentation and verification workflows.

• Operational Support: Assist with notary scheduling tasks and provide backup support to internal teams as needed.

• Cross-functional Communication: Liaise with both internal teams (Scheduling, Support) and external notaries to resolve issues and ensure credential completeness.

Qualifications

• High school diploma or equivalent required.

• Minimum of 1–2 years of professional experience in an administrative, operational, or support role.

Preferred Skills & Attributes

• Strong written and verbal communication skills.

• Exceptional attention to detail and a commitment to accuracy.

• Comfortable working independently on repetitive tasks with a high degree of focus.

• Tech-savvy and able to learn new systems and tools quickly.

• Able to self-manage and prioritize effectively in a dynamic and fast-paced environment.

• Adaptable and open to process changes and feedback.

Who You’ll Work With

• External: Notaries across various regions and time zones.

• Internal: Scheduling leadership and cross-functional support teams.

If you are located in the SF Bay Area, NYC, or Seattle Metro area, the target starting hourly rate for this role is $22.86 per hour. For all other locations, the target starting hourly rate is $20.00 per hour. Individual pay is based on the successful candidate’s experience and qualifications.

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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8. HOW TO PRIORITIZE WORK?

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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