Ground Support Engineer id-18650
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. The Ground Support Engineer is responsible for advising on both the preventative maintenance and technical improvement of aircraft ground support equipment (GSE). They'll develop and communicate technical recommendations to GSE Leadership for equipment issues and trends and will provide support to Mechanics in troubleshooting and providing corrective actions and repairs for equipment. The Ground Support Engineer is a detail-oriented thinker, who is ready to drive initiatives that result in safe, cost-effective, and dependable ground operations.
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Additional Details
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The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
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U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
Southwest Airlines is an Equal Opportunity Employer.We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
- Conduct research that tests or analyzes the feasibility, design, operation, or performance of equipment, components, or systems
- Confer with engineers or other personnel to implement operating procedures, resolve system malfunctions, or provide technical information/updates
- Design detailed technical reports including, but not limited to, schematic diagrams, drawings, and instructions, technical service bulletins, and procedure manuals
- Develop or test models of alternate designs or processing methods to assess feasibility, sustainability, operating condition effects, potential new applications, or necessity of modification
- Disseminate knowledge of equipment modifications by developing and facilitating on-site training to ensure the proper execution of new procedures
- Investigate equipment failures or difficulties to diagnose faulty operation and recommend remedial actions
- Read and interpret blueprints, technical drawings, schematics, or computer-generated reports
- Recommend equipment improvements by providing subject matter expertise and initiating creative solutions while working under safety-driven time constraints to increase efficiency and reliability
- May perform other job duties as directed by Employee's Leaders
- Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models
- Knowledge of the practical application of engineering science and technology including applying principles, techniques, procedures, and equipment to the design and production of various goods and services
- Knowledge of machines and tools, including their designs, uses, repair, and maintenance
- Skilled in Microsoft Office Suite, IBM Notes, Microsoft Exchange Server, AutoCAD, SolidWorks, etc.
- Ability to identify complex problems and reviewing related information to develop and evaluate options and implement solutions
- Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems through root cause analysis
- Ability to teach others how to do something
- Ability to apply general rules to specific problems to produce answers that make sense
- Ability to tell or recognize when something is wrong or is likely to go wrong
- Ability to quickly make sense of, combine, and organize information into meaningful patterns
- Required: High School Diploma or GED
- Preferred: Electrical experience
- Intermediate level experience, fully functioning broad knowledge in:
- Engineering science and technology including applying principles, techniques, procedures, and equipment to the design and production of various goods and services
- Tools and machining practices, including their designs, uses, repair, and maintenance
- Reading, understanding and creating electrical schematics, service bulletins and general instructions.
- Root cause analysis and implementation
- N/A
- Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
- Ability to communicate and interact with others in the English language to meet the demands of the job
- Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
- Ability to sit for long periods of time
- Ability to write for long periods of time
- Ability to lift and/or carry up to 10 lbs.
- Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
- Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must be at least 18 years of age
- Must be able to comply with Company attendance standards as described in established guidelines
Pay & Benefits:
Competitive market salary from $86,850 per year to $96,500 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you'll love:
- Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
- Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings**
- Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
- Competitive health insurance for you and your eligible dependents (including pets)
- Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
- Explore more Benefits you'll love: https://careers.southwestair.com/benefits
*Pay amount does not guarantee employment for any particular period of time.
**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits
***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
