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Manager-International Account Development (Virtual - NY/NJ/CT/NC/IL) id-24056

Job Description

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.

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  • Create strategic vision, action plans and set goals in a manner that will encourage opportunities for global expansion and cross selling
  • Ownership of global strategic business plans that incorporate strategies and actions for penetrating relationships across business units and service units including metrics of success and regular, formal reviews
  • Maintaining detailed understanding of customers industries, business and organizational goals and objectives
  • Accountability in developing broad and deep relationships at all levels organizationally and globally- both internally and externally
  • Understand and communicate the Global Corporate Payments value proposition on a customer by customer basis, and be able to quantify that value for each client
  • Work with key contacts across Amex to cross-sell complimentary products and services designed for Commercial Card clients including B2B Payment Solutions and T&E Payment Products
  • Consult with client and interface with key linkages and operations to ensure that service quality and contractual obligations are met/exceeded
  • Resolve issues using formal project and or action plans when required
  • Interpret and analyze client P&Ls to create consultative strategies to improve key drivers and margin


Minimum Qualifications

  • Experience in developing and managing a pipeline of multiple opportunities, researching and understanding customer needs and planning strategically to progress the pipeline through solutions selling
  • Ability to develop, execute and complete a Work Plan, Strategy and Action Plan. Show the skill set to assemble and deliver a presentation telling a clear, concise story aimed at the specific outcome(s) with Procurement, Finance and Treasury professionals
  • Strong project management skills to facilitate SME involvement in designing and implementing effective programs
  • Understand, discuss, negotiate, explain and present products, economics and financials
  • Ability to lead discussions and influence decisions
  • Maturity of judgement in client and internal situations
  • Strong analytical skills
  • Ability to effectively leverage internal resources
  • Strong customer service skills and responsiveness
  • Polished, professional negotiation and selling skills
  • Solid knowledge of Global Corporate Payments products and services
  • Ability to drive results


Preferred Qualifications

  • Minimum of five years of Commercial Card Relationship Mgmt/Consulting/Sales experience
  • Understanding of Procure-to-Pay processes and Accounting/ERP Systems
  • Project management skills and experience
  • Broad understanding of the competitive environment within the Commercial Card and P2P space


Qualifications

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities


For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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