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Online Part Time Customer Support Job in Singapore for Foreigners id-22070

People who want to provide excellent customer service from the comfort of their own homes can find great part-time jobs at The Elite Job, a well-known name in the online job market. They serve both local and foreign clients and are dedicated to doing the best job possible. They have a big effect on businesses in many different fields.

Are you good at talking to people and caring about your customers? Do you love answering questions and making sure customers are happy? If so, The Elite Job wants you to be an online customer supporspecialistst on their exciting team. As an important worker for the business, you will be very important in keeping the company’s image for great customer service. If you do a good job and show that you are a hard worker, you will be promoted to a higher position, possibly a managerial position.

This will give you more benefits and the chance to commute to Singapore with a company-sponsored visa. Read the post below to learn about the job standards, the tasks you will be expected to do, the benefits of the job, how to get a visa to go to Singapore, and a lot more. Let’s look at all of them.

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Details of Online Part Time Customer Support Job in Singapore for Foreigners

  • Job Title: Customer Service Agent/ Customer Support Agent
  • Job Country: Singapore
  • Job Industry: Retail/ Sales/ Customer Service
  • Work Schedule: Part Time (Six hours a day for Six weeks)
  • Education Required: At least a High School Diploma
  • Experience Required: 2-3 years preferred but not necessary
  • Average Salary: $20 per hour
  • Employee Benefits: Discussed below
  • Who can Apply: Everyone
  • Work Schedule: 6 hours a day for 6 days a week

Requirements 

  • If possible, you should have worked in customer service or a related area before.
  • A high school graduation or the equivalent is required, and college is preferred.
  • Very good English communication skills, both spoken and written.
  • Handling customer questions and concerns in a kind and gentle way.
  • Strong ability to solve problems and pay close attention to details.
  • Knowing how to use a variety of computers and online sites well.
  • Being able to work well both alone and with others is important.

Benefits of Online Part Time Customer Support Job

  • Flexibility: One of the most notable benefits is the ability to perform work remotely from any location equipped with an internet connection. This adaptability permits individuals to fit their work schedules around other obligations, including family, school, or employment.
  • Work-Life Balance: By exercising greater control over their schedules, individuals can attain a more favorable work-life balance with the aforementioned flexibility. This may result in a decrease in tension levels and an improvement in general health.
  • Skill Development: Customer support positions frequently necessitate proficiency in communication, problem-solving, and multitasking, all of which are advantageous in diverse professional trajectories. By engaging in such a position, individuals can improve their skill set, thereby increasing their desirability in the job market.
  • Supplementary Income: Part-time customer support positions can offer individuals or families who require additional funds to support themselves or their families a supplementary income stream. This additional revenue can assist in meeting expenditures or savings objectives.
  • Opportunities for Remote Work: Numerous online part-time customer support positions are remote, allowing candidates to operate from any location on the planet. This creates prospects for individuals whose geographical limitations may prevent them from accessing conventional on-site employment.
  • Diverse Work Environments: Owing to the nature of online customer support positions, employees are frequently confronted with clients hailing from various cultural and ethnic backgrounds. This can facilitate significant exposure to diverse experiences and perspectives, thereby cultivating cultural sensitivity and empathy.
  • Professional Development: Although customer support positions are part-time, they can still provide prospects for professional growth and progression. Employees may be presented with opportunities to advance their careers, assume additional responsibilities, or transition into full-time positions within the organization.
  • Networking Opportunities: Engaging in customer support provides individuals with the chance to interact with a diverse range of stakeholders, such as clients, coworkers, and superiors. These interactions may provide individuals with advantageous networking prospects that can be advantageous for their present position or forthcoming professional pursuits.

Job Duties of an Online Customer Support Agent

  • Get back to customers who ask questions quickly and professionally through email, chat, social media, and other online methods.
  • Give people correct information about your goods, services, and deals so they can make smart choices.
  • Help customers with their problems by being patient and understanding. This will ensure a good experience and company loyalty.
  • Work together with teams from different departments to solve difficult customer problems quickly.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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