Remote Property Partnership Manager | WFH id-18489
Job Overview
Join our forward-thinking nonprofit organization, committed to enhancing housing access for underserved individuals. Through our innovative, technology-driven platform, we empower property owners to navigate financial and resident-related challenges, facilitating the provision of homes for more community members. By streamlining the housing search process for case managers, we ensure that finding suitable accommodations becomes a seamless experience.
Positioned at the forefront of combating housing insecurity, we believe that no property should remain vacant while people seek homes. Our collaborative approach fosters thriving relationships between properties and residents, resulting in meaningful, positive outcomes within the community. Recognized as a World Changing Idea by FastCompany and honored as one of the Best Places to Work by the Puget Sound Business Journal in 2024, we take pride in our impactful contributions. With millions in revenue generated for our partners and thousands of families connected with housing, our mission is clear.
We are currently looking for a Property Partnership Manager to join our dynamic team based in Texas. This role offers a unique opportunity to develop and implement strategies that significantly reduce housing insecurity. You will oversee the complete sales cycle, from identifying and recruiting new multifamily and single-family Property Partners to nurturing lasting relationships that drive success within our program.
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Key Responsibilities
- Identify and manage the entire sales cycle for recruiting new Property Partners while fostering deeper engagement over time.
- Build and maintain strong relationships with program partners, ensuring satisfaction and long-term retention.
- Oversee the onboarding process for property managers, owners, and onsite staff, guaranteeing successful integration and ongoing account management.
- Conduct regular meetings with partners to evaluate customer satisfaction and resolve any concerns.
- Analyze housing market trends and relevant data, delivering valuable insights to stakeholders.
- Utilize tools such as Salesforce and others to effectively manage your pipeline of potential and existing partners.
- Collaborate with internal teams to maintain an accurate inventory of available housing units.
- Address urgent requests from Property Partners and devise creative solutions that serve all parties’ interests.
- Achieve property growth objectives in collaboration with senior leadership.
Required Skills
- Proven experience in sales, account management, customer success, client services, or recruiting, ideally within property management.
- Ability to interpret and develop essential documents including memorandums of understanding and contracts.
- Self-motivated individual capable of working independently.
- Strong emotional intelligence and interpersonal skills.
- Proficient in Microsoft Outlook, Word, and Excel.
- Familiarity with Salesforce or similar CRM platforms is advantageous.
- Excellent written and verbal communication abilities.
- Comfortable operating in a small, flexible team environment where creativity and adaptability are essential.
- Understanding of the landlord's perspective, ideally from experience in multifamily property management or real estate.
- Knowledge of supportive housing programs (e.g., Housing Choice Voucher, Rapid Rehousing, VASH, LIHTC) is preferred.
- Must reside in Austin, TX.
- A valid driver's license, dependable transportation, and proof of insurance are required.
- Willingness to travel regularly within the greater Austin and Dallas/North Texas areas for in-person meetings.
Career Growth Opportunities
We are dedicated to the professional development of our employees, offering numerous opportunities for career advancement and skill enhancement within our innovative and dynamic team.
Company Culture and Values
Our workplace culture emphasizes collaboration, inclusivity, and a strong commitment to community impact. We strive to build a diverse workforce and maintain a discrimination-free environment that upholds the values of respect and equality.
Compensation And Benefits
We offer a competitive salary ranging from \(75,000 to \)85,500 annually, commensurate with experience. Our comprehensive benefits package includes:
- Comprehensive Health Coverage - Medical, dental, and vision plans to support your overall well-being.
- Generous Paid Time Off - Ample vacation time and dedicated Community Service Leave.
- Extensive Holiday Schedule - A robust calendar of holidays to enjoy time with family and friends.
- Paid Parental Leave - Supportive options for growing families.
- Employee Assistance Program (EAP) - Resources available for personal and family matters.
- Life Insurance - Financial security for you and your loved ones.
- Flexible Spending Accounts (FSA, DCRA) - Options for health and dependent care expenses.
- 401(k) with 6% Employer Match - A company-matched retirement plan to secure your future.
We invite passionate individuals who thrive in a meaningful, small organization and who enjoy multitasking to apply for this position and make a significant impact in our community.
