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[Hiring] Online Customer Service Representative @Veracity Insurance id-20726

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

We are currently looking for a self-motivated, flexible, team player to join our VUE (Veracity Underwriting Experience) Team as a remote Online Customer Service Representative. As a CSR, your primary role will be to provide world-class customer experience to each of our customers through inbound phone calls. This is not a call center job! We are an insurance agency that handles inbound customer inquiries about our policies and helps customers troubleshoot.

  • Obtain and maintain your Property and Casualty License
  • Work independently, take initiative, and work with little supervision
  • Maintain regular and timely attendance
  • Ability to make decisions, problem solve, and hold to an ethical standard
  • Ability to manage individual stress/composure
  • Other duties as assigned.

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Qualifications

  • High School Diploma
  • 2 years' experience in customer service
  • Designated Space and Internet Capability to Work from Home
  • Experienced with the Microsoft Office Suite

Benefits

  • Health, dental, and vision plans
  • Amazing work-life balance with 4 weeks of Paid Time Off
  • 9 Paid Company Holidays with 2 floating holidays
  • 401K Programs with employer match
  • Personal assistant programs for support in a healthy personal and work life

Company Description

Here at Veracity, you’ll be part of a team of trailblazers and visionaries. We’re not just revolutionizing the way people “do” insurance; we are creating a whole new paradigm. Here, you will experience a vibrant and inclusive workplace where your ideas matter!

  • Engage in groundbreaking projects that are reshaping the insurance landscape
  • Collaborate with a group of dedicated, like-minded professionals
  • Experience a culture that prioritizes growth and development.
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